As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product s shall pass to you when you, or a person designated by you, acquires physical possession of the product s.
They will text you and provide a phone number where you have to call to solve your issue.
If your account is locked from receiving the previous messages, you must first unlock your account following the Apple directions you get prompted with.
But, it is only when I am trying to log in and do the 2 step authentication.
For security reasons, Apple cannot reset your password for you.
Enter the iCloud passcode and tap 'Turn Off'.